Frequently asked questions
Everything about accounts, buying numbers, and long-term rentals.
Getting started
NexaVerify lets you rent real phone numbers on demand to receive SMS verification codes for services like WhatsApp, Telegram, and other platforms that require phone verification. You add funds to your wallet, buy a number for the service you need, and the code shows up in your dashboard.
Buying numbers
If a number doesn't receive a code while it's still marked "waiting," you can cancel the rental and the amount is refunded straight back to your wallet balance. Once a code has been delivered, the rental can no longer be cancelled.
Long-term numbers & auto-renew
A short-term rental holds a number for 5-15 minutes — enough time to receive one verification code. A long-term rental keeps the same number reserved for you for a chosen period (a day, a week, a month), so you can keep using it for the same account over time.
Account & security
While a rental is active, only you can see the codes sent to it through your NexaVerify account. Numbers are recycled after a rental ends, so don't rely on a number remaining tied to a specific account indefinitely once it's released.